The technology behind care at One Medical
One Medical uses a proprietary electronic health record called 1Life, built by clinicians and designed around how healthcare teams actually work. Technology is integrated into the care experience, helping clinicians stay connected to patients, collaborate with team members, and deliver care more efficiently.
Purpose-built technology that actually supports your workflow. More time with every patient, standard not the exception. Outcomes over volume, no RVU targets. Technology exists to support care, not distract from it.
Technology designed around care
At One Medical, technology is built around care delivery. Clinicians use tools designed to support documentation, communication, care coordination, and patient follow-up without adding unnecessary complexity to the day.
Dedicated support staff handle labs, coordination, and patient flow, helping clinicians focus on patient care. Combined with purpose-built technology that actually supports your workflow, teams can spend more time where it matters most: with patients.
More time with every patient is standard, not the exception.
What is 1Life?
One Medical uses a proprietary electronic health record called 1Life, built by clinicians and designed around how you actually work.
Unlike traditional systems adapted to fit clinical workflows, 1Life was developed alongside the One Medical care model. Documentation, communication, care coordination, and patient information are connected within a single experience designed to support both clinicians and patients.
Clinicians don't just use the technology. They help shape it. Feedback from care teams directly influences how tools evolve, helping ensure technology continues to solve real clinical challenges.
You won't just use our technology. You'll help build it.
AI-supported tools and clinical judgment
AI-supported tools are one part of the broader technology experience at One Medical. Ambient documentation and AI-supported intake capabilities help streamline workflows and reduce administrative tasks.
These tools support care teams, allowing clinicians to spend less time on routine documentation and more time focused on patient care.
Clinical judgment remains central to every decision. Technology supports the care experience, while clinicians guide the care itself.
Virtual care and the One Medical app
Patients can connect with care teams through the One Medical app, secure messaging, and virtual care services. This connected experience supports continuity before, during, and after visits while helping patients access care in ways that fit their lives.
For care teams, these tools create a more connected patient experience and support coordinated care across multiple settings.
"One Medical helps me deliver more inclusive care to a more diverse patient population through its electronic and app integrations, which help support care continuity."
Sam, Provider at One Medical
"The moment I knew One Medical was different was when I realized I could finally practice medicine the way I had always envisioned, building meaningful relationships with patients while being supported by a team and technology that actually helped me care for them instead of creating more barriers."
Robert Duhaney, MD, FACP, Office Medical DirectorWhat this means for your role
For clinicians, technology supports documentation, patient communication, and care coordination through 1Life and connected clinical tools. More time with every patient is standard, not the exception. Outcomes over volume, no RVU targets.
For Allied Health team members, technology supports patient preparation, care coordination, documentation, team communication, and follow-up workflows. Dedicated support staff handle labs, coordination, and patient flow, helping care teams stay focused on delivering a connected patient experience.
For Patient Operations team members, technology supports scheduling, patient communication, service coordination, and day-to-day clinic operations that help patients navigate their care experience.
For candidates interested in technology, product, engineering, analytics, or corporate functions, One Medical's technology environment may offer opportunities to support the systems, digital experiences, data capabilities, and infrastructure that help power its care model. Clinicians directly influence technology decisions and product evolution. Teams help shape tools that improve care delivery across the organization.
Is this technology environment a good fit for you?
At One Medical, technology is designed around clinical workflows, informed by the people who use it every day, and focused on helping teams deliver better care experiences. Clinicians don't just use the technology. They help shape it.
Purpose-built technology that actually supports your workflow, dedicated support staff who help coordinate care, and a focus on outcomes over volume create an environment designed to support both patients and care teams.
Frequently asked questions
Why did One Medical build its own EHR?
One Medical built its proprietary electronic health record, 1Life, to support its care model and clinical workflows. Rather than adapting care processes to fit existing systems, 1Life was developed alongside the way care is delivered at One Medical.
How does One Medical support continuity of care?
One Medical combines in-person care, virtual care, secure messaging, and connected technology to help patients stay connected to their care teams throughout their healthcare journey
Can clinicians contribute feedback on technology tools?
Yes. Clinicians play an active role in informing how technology evolves at One Medical. Feedback from care teams helps guide improvements and supports the development of tools designed around real clinical needs.
How do digital and in-person care work together at One Medical?
Digital and in-person care are connected through the One Medical app, virtual care services, secure messaging, and integrated care workflows. This approach helps create a more seamless experience for both patients and care teams.
How does technology help clinicians spend more time with patients?
Purpose-built technology, connected workflows, and dedicated support staff help streamline documentation, communication, and care coordination so clinicians can focus more time on patient care. More time with every patient is standard, not the exception.
How does One Medical approach innovation in healthcare delivery?
One Medical approaches innovation by developing technology alongside its care model and involving clinicians in how tools evolve. The focus is on creating solutions that support patient care, clinical workflows, and better healthcare experiences.
Explore careers at One Medical
If you are interested in working in a technology-powered healthcare environment, explore current opportunities at One Medical. Roles may be available across clinical care, Allied Health, Patient Operations, corporate functions, and technology-related teams.
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