Frequently asked questions about working at One Medical

If you’re exploring a career at One Medical, you probably have questions about the culture, care model, benefits, career growth opportunities and day-to-day employee experience.

Learn what it’s like to work across Clinical, Patient Operations, Allied Health, corporate and technology roles at One Medical. Explore how employees collaborate, use technology, grow their careers and help improve the healthcare experience.

Schedule and workload

More time with every patient — standard, not the exception.

At One Medical, care is built around relationships, personalized experiences and a commitment to high-quality primary care. We put patients at the center to deliver human-centered, compassionate and convenient care. We know access and convenience is essential to high-quality primary care. Our team-based care model supports patients throughout their healthcare journeys, creating experiences that put the patient at the center. One Medical's approach gives clinicians more time to form meaningful relationships, understand each patient's needs and support high-quality care. Outcomes over volume, no RVU targets.

Team-based support

Dedicated support staff handle labs, coordination and patient flow.

Collaboration is central to how One Medical delivers care. Clinical and operational teams work together to support patients, coordinate care and create a connected healthcare experience.

The team-based care model allows clinicians to focus more of their time on patients while dedicated support staff manage important aspects of the care experience. Employees share expertise, solve challenges together and contribute to care that puts the patient at the center.

Purpose-built technology

One Medical uses a proprietary EHR called 1Life, built by clinicians and designed around how you actually work.

Purpose-built technology that actually supports your workflow, care coordination and the patient experience. One Medical develops tools around the needs of its clinicians and care teams.

You won't just use our technology, you'll help build it. Clinician feedback informs how One Medical's technology, models and roadmap evolve to better support the people delivering care.

Culture and growth

One Medical fosters a culture built on respect, collaboration, inclusion and support.

Employees are encouraged to contribute ideas, leverage technology and help improve how care is delivered. Team members work across departments, functions and specialties to support patients and contribute to shared organizational goals.

One Medical is a strong fit for people who value teamwork, service, adaptability, innovation, continuous learning, patient-centered healthcare, leveraging technology and building with us.

Employees develop through onboarding support, continuing education resources, skill development programs and leadership-focused learning experiences. Career growth includes expanding expertise, building new skills, taking on additional responsibilities and pursuing leadership opportunities.

Benefits and well-being

One Medical offers benefits and programs that support the physical, mental and financial well-being of eligible team members and their families.

Benefits include medical, dental and vision coverage, paid time off, paid parental leave, an Employee Assistance Program, retirement savings opportunities, life insurance, disability coverage, flexible spending accounts and One Medical memberships for eligible employees.

Benefits eligibility and available offerings vary based on employment status, scheduled hours, location and plan terms. Review the current benefits information connected to an opportunity for complete details.