Director of Client and Consultant Engagement

About Us

One Medical is a primary care platform challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to radically transform healthcare, which means tackling the frustrations of everyone involved - from patients and providers to employers and health networks.

Across the country, our members enjoy seamless access to comprehensive care at more than 180 locations across 28 cities (and counting!) as well as 24/7 access to virtual care powered by intelligent uses of technology. In addition to a direct-to-consumer membership model, we work with more than 7,000 companies to provide One Medical health benefits to their employees.

On January 31, 2020 we marked a milestone with our public listing on Nasdaq, but our work is far from over. As we continue to grow and broaden our impact, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

About OM4B

One Medical for Business (OM4B), which partners with employer healthcare purchasers, has been rapidly growing, both in annual contract value ( ACV) and new membership. Offering convenient access to providers through unlimited on-demand virtual care, remote primary care, and in-person visits in 28+ markets; our advanced primary care model promotes wellness and prevention with integrated chronic, behavioral, pediatric, and acute care support. Prestigious employers such as Google, NASDAQ, Airbnb, and Pinterest consider us core to their benefits strategy.

The Opportunity

We are hiring an experienced Director of Client and Consultant Engagement to enable our OM4B team to meet our aggressive growth goals for 2023 and beyond. Reporting to the Vice President of Client Advocacy and Consultant Engagement, you will be responsible for enriching our strategic alliances and strengthening our relationships with key consultants and other stakeholders within the healthcare industry. Immediate priorities include supporting the sales team and its regional go to market activities, collaborating with product marketing to strategic partnership initiatives, and working with the Client Success team to develop a Client Advisory Council and other client-centric activities. This is a highly collaborative opportunity; you will work closely with the broader OM4B team, Client Success, Marketing and the Strategic Partnerships teams.

This individual will play a key role in One Medical's growth. The ideal candidate will have a background in healthcare and an interest in healthcare benefits consulting. This is an ideal position for someone who can translate vision into reality while engaging with clients on solutions to create necessary changes within the primary care ecosystem. You should be a strategic thinker with superior relationship management skills, easily forging connections with both internal and external stakeholders. As an excellent communicator and networker, you thrive in a fast paced and collaborative environment. You should bring an entrepreneurial mindset with strong project management skills to develop processes that will ultimately contribute to One Medical's growth.

What you'll likely work on:

  • Support our Vice President of Client Advocacy and Consultant Engagement to strengthen One Medical's brand awareness among key industry stakeholders
  • Support the Sales team with a go to market plan to reach consultants and brokers serving the regional markets where One Medical is operating.
  • Organize meetings with consultants and brokers with participation by One Medical's Leadership, Sales and Client Success teams
  • Nurture cross functional partnerships across marketing, product, sales and client success to create educational materials and other learning opportunities for the consultant and broker communities
  • Act as the voice of the client , strengthening One Medical's relationships with mid-market and strategic clients
  • In collaboration with Marketing, develop a One Medical consultant newsletter or communication to keep our consultant and brokers apprised of service offerings, outcomes and more
  • Create One Medical's Client Advisory Council, a select group of strategic employer purchaser clients, to gather feedback on how our services are received and inform future product and service improvements


What you'll need:

  • At least 7 years of experience working in the employee healthcare benefits industry
  • 2+ years of working with consultants and brokers within the healthcare benefits industry
  • Familiar with employer health care purchaser strategies, operations and trends
  • Strong networker; ability to maintain and nurture both internal and external relationships long term
  • Experience in project planning as it relates to sales and go to market functions
  • Excellent written and verbal communication skills


Benefits designed to aid your health and wellness:

Taking care of you today
  • Paid sabbatical after 5 and 10 years
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental and Vision plans
  • Free One Medical memberships for yourself, your friends and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family
  • 401K match
  • Opportunity to participate in company equity programs
  • Credit towards emergency childcare
  • Extra contributions toward maternity and paternity leave
  • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
  • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

This is a full-time role based anywhere in the United States, with expected travel up to 20%.

One Medical is committed to fair and equitable compensation practices.

The base salary range for this role is $129,6000 to $219,000. However, actual compensation packages are based on several factors that are unique to each candidate. These factors include, but are not limited to, job related knowledge and skill set, depth of experience, certifications and/or degrees, and specific work location.

The total compensation package for certain roles may also include additional components such as a sign-on bonus, annual performance bonus, equity grants in the form of RSUs, medical and other benefits and/or other applicable incentive compensation plans. For more information, please visit https://www.onemedical.com/careers/ .

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One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

Subject to applicable law, proof of COVID 19 vaccination is required for employees and contractors who interact with patients, access a shared office space or engage with other team members, except where a medical or religious accommodation applies.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.