Business Analyst, Revenue Cycle (Remote)

About Us

One Medical is a primary care platform challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to radically transform healthcare, which means tackling the frustrations of everyone involved - from patients and providers to employers and health networks.

Across the country, our members enjoy seamless access to comprehensive care at more than 180 locations across 28 cities (and counting!) as well as 24/7 access to virtual care powered by intelligent uses of technology. In addition to a direct-to-consumer membership model, we work with more than 7,000 companies to provide One Medical health benefits to their employees.

On January 31, 2020 we marked a milestone with our public listing on Nasdaq, but our work is far from over. As we continue to grow and broaden our impact, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

As we continue to grow and scale our ability to provide innovative primary care across the country, the teams that support this critical work are growing as well. One Medical is seeking to hire a Business Analyst for the Revenue Cycle team. As a member of the Revenue Cycle team, you will report directly to the Sr. Director Revenue Cycle and will be focused on analyzing revenue cycle data into meaningful pieces of information and streamlining data systems within the revenue cycle. This results in One Medical members receiving a stellar billing experience while maintaining internal service level agreements and meeting the goals of your team and One Medical.

The ideal candidate enjoys tackling new challenges and taking on complex problems, and are able to work equally well autonomously or in partnership. If you are a strong analytical thinker with exceptional attention to detail who is constantly seeking new ways to develop your skills and strengths and are comfortable seeking and receiving feedback, we'd love to speak with you.

What you'll likely work on:

  • Develop dashboards and reports to track metrics, financial opportunities and key performance indicators
  • Perform analysis of financial performance of the revenue cycle function to identify areas of opportunity
  • Responsible for various standard, recurring reporting functions to support revenue cycle operational business needs
  • Assists revenue cycle leaders in working closely with organizational stakeholders to improve financial performance based on analytic findings
  • Completes regular root cause analysis of financial transactions
  • Monitor key performance indicators for internal and external parties
  • Prepares summary findings of analysis for department leadership review
  • Cultivates internal relationships to assist in understanding department workflows
  • Engage regularly with finance department leaders on improvement opportunities identified through data analysis
  • Provides analytics for and supports special projects as needed

What you'll need:

  • 2+ years of experience performing business analysis
  • Experience focused on gathering information and analyzing data to produce reports and ad hoc requests.
  • Experience building reports or dashboards in Tableau required
  • Experience in a Revenue cycle team and knowledge of healthcare billing (ICD-10, HCPCS, CPT) and medical terminology required
  • Ability to create reports that are digestible to multiple audiences.
  • SQL experience preferred
  • Proven history of analyzing and developing solutions to complex problems.
  • Ability to manage, organize, prioritize, multi-task and adapt to changing priorities
  • Strong communication skills both in written and verbal formats including summarizing data, presenting results
  • Desire to establish and maintain effective working relationships
  • Bachelor's Degree in a work-related field preferred

Benefits designed to aid your health and wellness:

Taking care of you today
  • Paid sabbatical after 5 and 10 years
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental and Vision plans
  • Free One Medical memberships for yourself, your friends and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family
  • 401K match
  • Opportunity to participate in company equity programs
  • Credit towards emergency childcare
  • Company paid maternity and paternity leave
  • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
  • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

This is a full-time role based anywhere in the US remote

One Medical is committed to fair and equitable compensation practices. The base salary range for this role is $60,800 - $106,000 . However, actual compensation packages are based on several factors that are unique to each candidate. These factors include, but are not limited to, job related knowledge and skill set, depth of experience, certifications and/or degrees, and specific work location. The total compensation package for certain roles may also include additional components such as a sign-on bonus, annual performance bonus, equity grants in the form of RSUs, medical and other benefits and/or other applicable incentive compensation plans. For more information, please visit .



One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

Subject to applicable law, proof of COVID 19 vaccination is required for employees and contractors who interact with patients, access a shared office space or engage with other team members, except where a medical or religious accommodation applies.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.